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Testimonials

Our customers’ satisfaction is one of our most important priorities. Receiving feedback from our customers allows us to gauge whether we are providing the level of service we aspire to provide to our customers and also allows us to learn where we can improve.

Here are some examples of what our customers have had to say about our work:

Dear All Dry,

My experience with All-Dry was very good and I would recommend them highly. They were prompt, courteous and explained what to expect during each stage of the cleanup process very well.

Thanks!

Mark T.

Tye,

Thank you so much for cleaning up our water mess! You did a great job not only drying everything out and having Carpet Surgeons put the carpet tacks and cleaned but you were very attentive to detail and always too time to answer my questions and concerns. Thank you for your professional care and concern with our home. It was much appreciated.
Thanks again,

Nicole and Dave

Dear Doug,

What a pleasant experience I had with you and your company in taking care of our water problem in our basement. All you your people were so nice and professional and they made it seem so easy. Besides that , all appointments and work were done on time and in accordance with there communication with me. What a concept, huh? That’s not the case in so many transactions theses days.

Thank you doug for geeing so attentive, coming out to the house and inspecting all the work. That kind of follow up is so much appreciated by Freda and me. It was great to meet you and do business with you.
Go Buffs!

Bill
Cherry Hills Village, CO

All of the team member were friendly

All of the team member were friendly, They did a great job on getting our house back together after the broken pipe. Clinton was especially great in finishing up the last “Do To items”
Looks great very satisfied with your employees and the work they did.

Joy P.

To Whom it may Concern,

I called your company for an estimate in July and Trevor came to my home immediately and gave me a reasonable quote the same day as well as solved my basement problems because of the mold and junk there.

I was very pleased with the professionalism and work completed by all your staff, beginning with Trevor. Your staff removed all my boxes from my basement was a disorganized mess with 40 years of stuff in it. Kudo’s to all the guys. I am a very satisfied customer and will definitely refer your company to anyone who has water problems in their home, mold, or if anyone needs any of your services. I will certainly call your company if I have need of your services in the future.

Satisfied Customer

Darlene
Lakewood CO

On Thursday March 4, 2010

On Thursday March 4, 2010 in the evening our downstairs sewer backed up it was quite a mess. Bill Smith Plumbing came early Friday morning to unplug the lines. The recommended All Dry to do the clean up. The crew were here within an hour of our call. Not only were they prompt, but also very professional in explaining how to clean up the disaster.

Unfortunately, I don’t have the names of all of the men, but the project manager is Tye Gillan This morning they were back to check if all was dry enough to put things back – tomorrow we will regain some degree of sanity.  In todays environment, one does run into a great deal of slip-shop work – as my husband stated its wonderful to have service ornated company.

Please check on six or seven men who have been to our home and give them a great pat on the back and note in their personnel files. It is well deserved

Sincerely,
Elizabeth

This is a special letter to inform you about the excellent work

This is a special letter to inform you about the excellent work completed by Pete (carpet cleaner).
After the flood in my house, Pete cleaned the carpets like I have never seen! They look absolutely gorgeous! He did not rush through the job – He even cleaned under the beds!

Also, he gave me some hints on how to prevent a future flood! The best part was that he actually he went outside and disconnected the hoses from the spigots. He also gave me some advice on buying some outer sleeves for the spigots to prevent freezing and hence flooding.
Thank you very much Pete for all of your kind assistance!!

Sincerely,
Priscelle P.
Denver CO

You and your employees did a tremendous job!

You and your employees did a tremendous job! I can’t imagine anyone wishing to go through the ordeal I did with my little flood. However, I feel great. In fact my house never looked better.
Your people couldn’t have been more helpful. They even took great care with all the little details of the job.

I’d recommend your company to anyone.

Thank you and Sincerely,
Kelson

Gentlemen:

We recently retained your services when we had a broken water heater at our residence on December 18, 2006. We appreciate your prompt and efficient service in helping us get back to normal. We were able to recover the cost of your services from our casualty carrier. According to the invoice received recently from your office, we owe you $2786. Enclosed you will find a check for that amount.

Sincerely
H.E. C.
Littleton, CO

To whom it may concern,

I contacted Service Management on February 4, 1996, when the pipes in my basement broke, flooding two rooms, soaking the carpet, two walls and the ceiling. Greg arrived exactly when he said he would, and proceeded to explain to me in detail exactly what needed to be done.
From then on, he took care of the carpet, contacted the contractor who did the drywall, and dealt directly with my insurance company, all of which saved me a great deal of time and stress.
Greg was at all times courteous and professional, answering all my questions in detail and with patience. The work done was excellent, and done in a timely manner. My phone calls were always promptly returned, and he always arrived exactly at the agreed upon time.
Through out the duration of the work, the area was kept clean, and no further damage was done when furniture was moved and equipment brought in.

Overall, I am extremely pleased with the work done, and would highly recommend Greg Chancey and Service Management, Inc. If you have any questions or concerns, please feel free to contact me.

Sincerely,
Tracy C.

I want to thank you and to let you know about the excellent job

I want to thank you and to let you know about the excellent job the All Dry team did to treat the water damage in my home. I was guided through each step of the process by the All Dry manager who arrived at my home immediately after my initial call to your company. He began the process of assessment / resolution/ repair literally as soon as he arrived at my home. The All Dry manager addressed every issue from initiating the complex insurance claim to creating solutions for unique problems having to so specifically with my needs and my individual home. The manager and members of the All Dry team made certain the entire process involved absolutely no stress for me. Each All Dry team member involved with my home demonstrated the level of commitment and expertise that a customer hopes for. The staff did many extra things to resolve some unusual problems that arose in my particular situation. Because All Dry is a family owned business, each employee is invested in providing service of the highest standard and consistently treated me, my home and my pets with respect and consideration.

All Dry is simply the “Gold Standard” of professionalism and customer service. I hope you will allow me to provide a customer contact reference for anyone who is in a crisis of water damage to their home and hopes for a company that will provide resolution that is free of headaches for homeowner, because All Dry is absolutely the only company to call.

Most Sincerely,
Pam T.

I would like to compliment the crew

I would like to compliment the crew who performed the clean up of the basement of the home we are renting from Lu and Mary Jones at the above address, beginning on July 15, 1999.
The gentlemen who worked on the clean up of the basement were very professional, helpful, courteous, and hardworking. The type of work they do is unpleasant, at best, however, they managed to perform it with a high level of professionalism and care.

I would appreciate it if you would pass along our compliments and gratitude to the crew.

Sincerely,
Brenda
Englewood, CO

Enclosed please find the check from USAA for the work

Enclosed please find the check from USAA for the work that you completed in my townhouse at Summit Park. I wanted to send you a letter to express my deepest satisfaction with your company and the way they handled my emergency.

From the very first contact, which was at 11:00 PM on a Sunday night to the follow through, I found your company to be extremely customer driven and very supportive in a very difficult situation. I would not hesitate to use in your services again if the circumstances called for it.

Greg, once again thank you for all your help and the excellent service I received from Jesse Drost and Steve Damron.

Shirley
Parker, CO

I am writing to share with you my compliments

I am writing to share with you my compliments concerning your company and the employees that I have been served by recently.

Alex and Joe have not only worked their tails off physically, but have been such a delight. They are friendly, warm, considerate,and they do not promise anything they cannot accomplish. They are extremely helpful and thorough about their work, and are to be praised for their great representation of your company.

Tye, even though we have not met yet, has also been extremely professional and if not available contacted me immediately about concerns or other issues about the job. He communicates well and is available for questions and concerns. He returns phone calls. (fabulous)

It has been a very long time since I have seen young men work that hard, with such a great attitude and willingness to do the very best job they could. I commend them. I appreciate them and have and will call on them again should another emergency exist. You are blessed with some great employees. Hope that they can rub off some of the goodness to others they are working with in the future.

Sincerely
Nan S.
Strictly Independent/ Owner/ Manager of Morgan Residence

My husband and I wanted to send a note

My husband and I wanted to send a note to let you know how great your team is. We had a sewer back up in our basement about a month ago and your company was called out to clean up the mess. Travis was AMAZING. His team was professional and most of all they were kind. It was a very stressful time for us and they made the process so easy. They moved all of our furniture and washed all of our kids toys… not to mention the wet mess itself. We had only been in our home for 30 days when the “flood” occurred so needless to say it was a sad to see all of our carpet and trim destroyed. Your team did not make us feel embarrassed or at fault for the problem. They were SO nice and great to work with. I hope no one has to go through what we did, but if they need a clean-up team we will surely recommend you guys.

Thanks again for your help! Have a great summer!

Sincerely,
Sarah
Layfayette, CO

Thank you for making the repairs so painless

Thank you for making the repairs so painless. Your wonderful crew did a great job.

Marion B.

I wanted to take this opportunity to thank you

I wanted to take this opportunity to thank you and your entire team for the exceptional service All Dry provided to us.

We were first impressed at how quickly you came out to our house to meet with us, assess the situation, and recommend the best course of action. Following that, you and your people continued to be very responsive, professional, and helpful during what for us, was a difficult time.

Everything you and and your team said you were going to do was done on time and with great care.

Please be sure to thank everyone for us at All Dry who had a hand in restoring our home.

Sincerely,
C. Parsons and family
Litttleton, CO

Your staff removed all my boxes from my basement

Your staff removed all my boxes from my basement, identified what was in the boxes, and cleaned the mold from the basement. My basement was a disorganized mess with 40 years of stuff in it! Kudos to all the guys. I am a very satisfied customer and will definitely refer your company to anyone who has water problems in their home. mold, or if anyone needs any of your services. I will certainly call your company if I have need of your services in the future.

Darleen M.
Lakewood CO

Thanks for the prompt and efficient service

Thanks for the prompt and efficient service. I am passing your company’s name to my insurance adjuster, with a strong recommendation.

Ed L.
Denver CO

I know my questions have taken a lot of your time

I know my questions have taken a lot of your time and you’ve been extraordinarily gracious. Your patience and kindness means a lot to me. If I didn’t have you to answer questions and guide the process, I really wouldn’t be able to cope with this.

Patricia T.
Lakewood CO

Thank you for assisting in the cleaning

Thank you for assisting in the cleaning of the Ronald McDonald House. Your work is greatly appreciated.

PCUCA Board of Directors

Thank you for making the repairs so painless

Thank you for making the repairs so painless. Your wonderful crew did a great job.

Marion B.

I would like to thank you

I would like to thank you for the way you handled the water damage to our house in December. We both feel that your crew did an outstanding job; and all of your employees were very professional and caring

Jo & Ross P.

This letter is written to convey our appreciation

This letter is written to convey our appreciation for the fine service we received in connection with our damp basement floor and carpeting. The personnel you sent to assist us were most professional and attentive in the services they provided. They were such a pleasure to work with and so concerned about customer satisfaction – a rare thing these days!

Annie A.
Cherry Hills Village

Steve and I can never thank you enough

Steve and I can never thank you enough for all you’ve done. We are ever so grateful for your hard work, expertise and continued assurance throughout our ordeal. You have worked so hard for us!

Yvonne M.

Yelp review: 5 stars out of 5

If you should be as unfortunate as I was recently and have a hot water heater fail in your absence these are the guys to call. I was in Mexico and my house sitter discovered my finished basement awash from a hot water heater that had met its maker. Called me. We started with Tony Capra for the plumbing issues and I always recommend them. They recommended All-Dry to clean up the mess.

In short they were everything I could have hoped for. Responsive, detailed analysis of damage, exhaustive explanation accompanying their quote, and overall a pleasure to deal with. They referred me to a sister/brother company – Denver Construction Group – who acted as general for the re-construction. All were amazing. I can’t speak to cost because insurance was paying and I haven’t ever gone through an event like this before. But, as promised, when I arrived home my basement was in better than “pre-event” condition.

Thanks again for all your and your staffs’ support and professionalism.

Dave Tyner

From Darlene Marshall

This is my testimonial.  Today, Tony came to our home to evaluate water damage in our bathrooms.  He was personable and courteous as well as knowledgeable.  I had used your company when I had flooding in my basement years ago.  I couldn’t find my information to call you until I searched the  website for companies and saw one of my previous testimonials.  Well, I still feel the same way.  This Company is one of the best, most honest companies I have dealt with in years.  Your reputation is outstanding, in my opinion.  I will most certainly refer neighbors and friends to your Company and would never use any other company to do business with but yours for water problems !!!!.   I also want to thank Tony for evaluating our water damage today.  YOUR COMPANY IS THE BEST!!!

THIS IS THE BEST WATER DAMAGE COMPANY IN COLORADO!!!

Darlene Marshall

This was my second time using All Dry for your services

This was my second time using All Dry for your services.  I was very pleased which is why I came back to you.  I believe Tony was the project manager whom I would recommend to anyone.  He was great and I was relieved that he was the lead for my second instance.  You definitely have a winner with him, and I appreciate all of your professionalism. 

Feel free to use me as a references point of contact anytime.

Nathan Thorn

I was very satisfied with the professionalism

I was very satisfied with the professionalism and service from Tony and the team in spite of insurance company distractions, thanks.

John Portman

From Bridget Davis:

Very efficient, very friendly, great job.

Bridget Davis

I’m very happy with the work that was done

I’m very happy with the work that was done. My house crawl space was pretty much unusable. All Dry came in and treated it, put down a vapor barrier and replaced the old, nasty insulation. It looks fantastic and now I can use it. A few of the contractor’s that have been working on my house said it’s the best crawl space they’ve seen. I would definitely recommend All Dry.
Yes, you can post my review just please use only my initials.

Thank you,
Mary Hudson

Regarding AllDry, I appreciated your project manager assessing the damage

Regarding AllDry, I appreciated your project manager assessing the damage, explaining the manner to correct the damage, i.e., wet carpet/pad and mold, and giving an estimate for the work to be performed. He was punctual, courteous and most helpful in his various explanations of what I needed to have done.

The technician (actually had AllDry come twice…August, 2014 and October 29, 2014) was punctual, courteous and did a great job both times he worked on my wet carpet/pad. He removed the offending items and treated the area for mold. The reason I had a “second visit” was that I had drain cleaning and a DVD prepared of my sewer line. As a result, I had “sewer water” spillage that could have proved to be harmful if I had not treated the area.

Both times, I was very pleased with AllDry’s performances and your employees. I would highly recommend your company if a friend needed such a job/task performed in his/her home.

E.J. Gaimara

I want you to know how pleased

I want you to know how pleased I was with your men and the job they did. They were here on time, did everything in a very efficient manner, and left the area very clean. There is no more mold/mildew smell! Thank you so much.

Sandra Coffman

If you enjoyed our service, and would like to tell the world, please click on one of the review sites below to leave a testimonial:

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All Dry Water Damage Experts –

The Best Denver Property Restoration Services Company.

All Dry Water Damage Experts is a local company that has been providing emergency restoration services to Denver and the surrounding area for over twenty years. We truly understand the frustration and inconvenience that comes along with a loss to your home or business and strive to return your property back to normal as quickly as possible. The reason we have earned our customer’s trust and excellent reviews is because we place a strong emphasis on doing what is right for our customers. We are strongly committed to being honest with our customers, to following ethical business practices, as well as following all of the standards set by our industry. Our staff are certified and highly trained in all areas of emergency restoration and serve as a valuable source of knowledge for our customers. We are available to our customers 24/7.

Get in touch with us at 303-478-6127

 

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WATER, MOLD, FIRE, SEWAGE

EMERGENCY RESTORATION EXPERTS.

IT’S WHAT WE DO.

When the going gets tough, we handle every aspect of property emergency restoration and apply decades of unrivaled professional expertise to each and every emergency restoration project.

WE'RE PROUD MEMBERS OF

ALL THESE ASSOCIATIONS

TESTIMONIALS

Mark T.

My experience with All-Dry was very good and I would recommend them highly. They were prompt, courteous and explained what to expect during each stage of the cleanup process very well 

Joy P.

All of the team member were friendly, They did a great job on getting our house back together after the broken pipe. Clinton was especially great in finishing up the last “Do To items” 

Marion B.

Thank you for making the repairs so painless. Your wonderful crew did a great job.